Shipping policy

SHIPPING POLICY

UK Shipping

We offer the following shipping options for UK customers:

Standard Delivery (Royal Mail Tracked 48): FREE - Delivery within 2-3 working days
Express Delivery (Royal Mail Tracked 24): £4.99 - Next working day delivery
Special Delivery Guaranteed: £8.99 - Guaranteed next day delivery by 1pm

All UK orders are dispatched from our UK location. You will receive tracking information once your order has been dispatched.

US Shipping

We ship to the United States with a flat rate of £23.99.

Important: We cover all import duties and taxes for our US customers. You will not be charged any additional fees upon delivery, ensuring a transparent checkout experience with no surprises.

Delivery times to the US are typically 7-14 working days depending on your location and customs clearance.

Canada Shipping

We ship to Canada with a flat rate of £23.99.

Important: Prices shown to Canadian customers are in Canadian Dollars (CAD) and reflect currency conversion from our UK pricing. Canadian customers are responsible for any applicable GST/HST, PST, and customs duties that may be charged upon delivery. These fees are determined by Canadian customs and are not included in your order total.

Delivery times to Canada are typically 7-14 working days depending on your location and customs clearance.

EU & International Shipping

EU Countries: £14.99 standard international shipping
Other International Destinations: £23.99 standard international shipping

Please note that for destinations outside the US, customers may be responsible for any applicable import duties, taxes, or customs fees charged by your country.

Order Processing

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

Questions?

If you have any questions about shipping, please contact us at info@conders.co.uk